Product

Six products. One workspace.

Each product stands on its own. Together they cover the whole life of a piece of work, from the first error to the merged fix and the doc that explains it.

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01DetectAn error hits the widget or the logs02TriageIt becomes a ticket with an SLA03FixThe agent plans, builds, proves04ReviewEvery PR is checked against your rules05LearnDocs stay current, the team stays sharp06GovernRoles, audit, protected paths
Tickets

Support with SLAs that are measured, not promised.

Requests and tasks with SLAs per department, sprints, boards and email to ticket.

  • Requests and tasks with priorities and custom statuses
  • SLA policies per department, with working hours and escalation
  • Email to ticket, backlog, sprints and board
Explore Tickets →
 tickets / cloudcore / queue
INC-97Payments API timing out for EU customersBreach in 12m
REQ-203Add SSO users to Viewer roleFirst reply 1h 40m
CLD-412Checkout 500 on expired couponAgent: PR #238
TSK-88Rotate storage keysOn track

Example data

Knowledge Base

Knowledge that tells you when it's going stale.

Knowledge bases with a graph, AI chat, a health score and MCP connectors for Claude, ChatGPT, Copilot and Gemini.

  • Documents stored as a graph with hybrid search
  • Required sections and a review queue per knowledge base
  • Knowledge Health flags stale, orphaned and missing docs
Explore Knowledge Base →
 knowledge / health
Deploy runbook Rollback (stale) On call guide Env vars DB failover (conflict)
●Stale but in demand7 docs
●Contradictions2 pairs
●Search gaps14 queries

Example data

Monitoring

Real errors become issues. The agent fixes them and shows the proof.

Error capture, server logs, uptime checks and an endpoint scanner, with AI diagnosis and sandbox fixes.

  • One script captures what the user saw and did
  • Server logs from Azure and AWS, uptime checks, endpoint scanner
  • AI diagnosis, sandbox fix and pull request
Explore Monitoring →
 monitoring / issues / 1184
500POST /api/checkout · web-app×342 · 24h
AI diagnosisCoupon expiry compared in local time, not UTC. Suspected file coupon/validate.ts.
Confidence
86%
- if (coupon.expiresAt < new Date().toLocaleString()) + if (Date.parse(coupon.expiresAt) < Date.now())
ReplayBefore: error page · After: order confirmedpass

Example data

Security

Security review on your pull requests, against your own standards.

AI code review on pull requests against standards you control.

  • One review per PR that updates in place
  • 41 rules shipped, each on or off, plus your own
  • Findings tracked Open or Fixed, raised as tickets
Explore Security →
 security / PR #241 review
HighSQL built from request input
Injection · rule SEC-03Open
MediumSecret logged on auth failure
Secrets · rule SEC-11Open
LowMissing rate limit on /export
API · rule SEC-20Fixed

Example data

Developer Workflow

Your way of working, loaded into Claude Code.

Your team's way of working, loaded into Claude Code as skills and MCP connectors.

  • Workflow skills, on or off for the whole organisation
  • A playbook of agent rules per project
  • MCP connectors for Claude, ChatGPT, Copilot and Gemini
Explore Developer Workflow →
 workflow / skills
Plan before codeon
Branch namingon
Commit message styleon
Write tests firstoff
PR description templateon
Security checkliston
Update the docson
Release notesoff

Example skill names replace with real ones

Platform

Multi tenant by design. One login, one audit trail.

Multi tenant, roles, subscriptions, notifications and audit logs.

  • Isolated by organisation, never shared
  • Owner, Admin, Member and triage manager roles
  • Protected paths the agent never touches
Explore Platform →
 platform / cloudcore / members
Elena R. · All productsOwner
Jonas L. · Tickets, KnowledgeAdmin
Priya R. · MonitoringMember
Mikkel H. · SecurityMember
Seats18 / 25
AI usage this month41%

Example data

Under everything

The same people, roles and projects across every product.

Switch products on per project. Your team, permissions and history carry over, so nothing lives in a tool nobody else can see.

See the platform →
Isolated by organisationScoped by organisation and project. Never shared with other customers.
RolesOwner, Admin and Member.
Per project enablementSwitch products on only where they are needed.
Audit trailEvery change, across every product.