Solutions
One workspace for every team that keeps software running.
Engineering, support and agencies share the same tickets, docs, errors and history. Each team gets the parts it needs, and the agent takes on the routine fixes for all of them.
For engineering teams
The workspace your developers will actually open.
Hand routine bugs to the agent, keep review in your hands, and bring your team's way of working into every Claude Code session.
- Agent plans, builds in a sandbox and opens the PR
- Your tests run before and after the fix
- Workflow skills and MCP connectors per developer
For support teams
Every request answered on the clock.
One queue for every channel with the SLA clock already running, and errors that arrive with a diagnosis.
- Email to ticket with SLA timers and a breach sweep
- Errors from your apps arrive as tickets
- AI chat over your knowledge base
For agencies
Every client in one place, with their data kept apart.
Support, monitoring and fixes for every client app from one workspace, with each customer's data kept apart.
- A project per client, kept apart
- Products switched on per project
- Roles per project and a full audit trail
At a glance
The products each team relies on.
Every product works for every team. These are the ones each one uses most.
| Product | Engineering teams | Support teams | Agencies |
|---|---|---|---|
| Tickets | ✓ | ✓ | ✓ |
| Knowledge Base | ✓ | ✓ | · |
| Monitoring | ✓ | ✓ | ✓ |
| Security | ✓ | · | ✓ |
| Developer Workflow | ✓ | ✓ | · |
| Platform | · | · | ✓ |